Max: I joined IBM about a year and a half ago and work in the Developer Advocacy organization. I lead a wonderful team of Developer Advocates and we cover the North America West region. The majority of our time we spend in the San Francisco Bay Area. The team provides developer education and covers technologies such as Watson AI, Containers, Serverless, Blockchain, Node.js and Machine Learning.
We run weekly in-person and online developer education events in the San Francisco Bay Area. We love to partner with other companies and organizations such as Women Who Code, Hacker Dojo, and others to host joint events. This works extremely well for us. We also attend and speak at local conferences and publish content such as tutorial, how-to’s, and videos.
Matthew: What brought you to this point in your career?
After 15+ years with AT&T Mobile I decided to switch to T-Mobile. The reasons I switched to T-Mobile are in the Good section. The reasons are went back to AT& are in the Bad/Ugly sections. I was with T-Mobile for five days and used the phone in the Bay Area (east bay and San Francisco).
Excellent customer service. Any time I reached out to them on Twitter via DM, I’d get a reply within 10-15 minutes. They genuinely want to help you 👏
Price. T-Mobile monthly price per line is usually $10-$15 cheaper than AT&T or Verizon. For example, right now they have a promotion where you pay $40/line. For three lines it is $120 and the nice thing is that all taxes and fees are included. In California, you get close to $5/line in taxes and fees. They also include Standard Netflix subscription (with 2 or more lines), that’s another $10.99 🤑
Extra benefits such as texting and data abroad (although at very slow speed), free in-flight texting on Go-go enabled flights (and one hour free internet) ✈️
If coverage where you live is not good, T-Mobile will send you a free CellSpot or signal extender for free. CellSpot connects to your WiFi and creates a mini cell tower right in your house 📶
Coverage is weak. In places where their coverage map shows strong coverage, you get weak coverage. My service was showing 1-2 bars most of the time 👎
T-Mobile support will offer you a free CellSpot or signal extender if coverage where you live is not good. I think they know their coverage is not good so they right away offer these units for free 📡
Call quality (voice) is not as good (at least compared to AT&T).☎︎
Many other people are also reporting that they have bad service/coverage 📴
Anytime you tweet about bad coverage (like here), T-Mobile support will respond (that’s good) and tell you they will help. After a few tweets like that you realize there is nothing they can do (they can’t magically add more towers) 🙅♂️
T-Mobile CEO John Legere making of the competition is fun at the first. When you realize the service is far behind the competition, these tweets are not as fun anymore 😶
Coverage inside buildings is very bad and in some cases non-existent. I was in the heart of San Francisco with virtually no coverage inside an office building even thought their coverage map said it was in strong coverage area 😡
I was eager to try T-Mobile due to everything I listed in the Good section. I was genuinely surprised and disappointment at how poor quality their service/coverage is in 2019. I always knew that T-Mobile was behind AT&T and Verizon in coverage but I didn’t realize how far behind, even today. I complete understand that each carrier has some areas where coverage is not good but I was expecting much stronger service/coverage in the San Francisco Bay Area and coverage inside buildings is even worse 😔
I think T-Mobile knows its network is not as good and so has to be different than AT&T/Verizon on something else – and that something is lower prices (and that does attract new customers).
I like T-Mobile and what they stand for. T-Mobile is in the process of merging with Spring. I hope after the merger is finalized, they will significantly improve their coverage and I will give them another try 🙏
Marek Sadowski and Maya Reyes from the IBM San Francisco City Team hosted a 4-part webinar series on Containers. They covered Containers, Docker, Kubernetes and Istio. The sessions are short, about 30-minutes. Check out the recordings below.
Join us for this Bootstrap Tutorial to learn about Appery.io Cloud Development Platform. Appery.io is the only cloud-based platform with visual development tools and integrated backend services. In this live coding session you will learn how to build a complete mobile app with Appery.io. We will create the app UI, add a cloud database, push notifications, and use REST APIs. We will then package the app for iOS, Android, or Windows Phone.
Tuesday, July 15, 2014 11:00 am, Pacific Daylight Time